Did you know that your favorite online retailer, Amazon.com, actually offers work-at-home customer service jobs? It’s true. You can find full-time and part-time opportunities as well as seasonal work as an Amazon Customer Service Associate (CSA) in various areas across the country.
You need to live in one of the following states: North Carolina, Arizona, Kentucky, Texas, Delaware, West Virginia, Minnesota, Florida, Georgia, Kansas, Wisconsin, Virginia or Tennessee.
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Amazon Work at Home Job Requirements
Amazon work at home CSA positions require a high school diploma or equivalent along with basic typing, phone and computer skills. You’ll have to know how to get around on the Internet and use email and instant messaging tools, and you should have at least a year of experience in some sort of service environment dealing with the public.
It’s important to note that this isn’t a good job for someone with kids playing in the background since you must have a distraction-free environment in which to work. The Amazon CSA positions include three to four weeks of paid training with an hourly rate starting at $10 plus bonus potential.
You’ll need high-speed Internet that’s hard wired (not Wi-Fi) and a landline phone dedicated for work only. You must have a computer running 64-bit Windows 7 or Windows 8 and either Microsoft Security Essentials (Windows 7) or Windows Defender (both free security products from Microsoft).
For a phone customer service associate, companies in general will look for someone who is friendly and cheerful and sounds pleasant on the phone. You’ll need to be able to handle difficult people politely and deal well with stressful situations. For jobs requiring email or chat support, strong keyboarding skills will be important, including speed and accuracy of typing.
How About You?
Have you applied for an Amazon work at home customer service associate job? What was your experience? How plentiful are the opportunities? How is Amazon as an employer?
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